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Why Sponsor TFCS ?

TFCS 2025 is the go-to event for brands focused on customer retention, growth, and loyalty. As customer success becomes a strategic priority, this summit offers vendors and solution providers a unique opportunity to showcase their innovations, build influence, and connect with decision-makers who are actively shaping the customer experience landscape.

Speaking Slot

Position your brand as a thought leader with the opportunity to deliver a keynote or participate in a featured talk.

Panel Discussion

Join industry leaders in curated discussions and showcase your expertise on pressing industry topics.

Pre-Arranged 1-to-1 Meetings

Gain direct access to high-level decision-makers through tailored business matchmaking sessions.

Exhibition Booth

Showcase your solutions at a high-traffic, branded booth space for hands-on engagement with attendees.

Branding Visibility

Get featured in digital campaigns, event signage, delegate materials, and social media promotions.

Quality Lead Generation

Connect with qualified prospects and generate high-conversion leads that align with your business goals.

23-24 September 2025 — Sheraton Imperial Hotel Kuala Lumpur, Malaysia

Fuel the Future of Customer Success—Become a Sponsor at TFCS 2025.

Step into the spotlight of CX innovation—secure your sponsorship today.

Brands that we work with...

Who's in the Room ?

LEADERSHIP & STRATERGY TITTLES

CHIEF CUSTOMER OFFICER

CUSTOMER STRATEGY CONSULTANT

CX TRANSFORMATION
LEAD

CUSTOMER OPERATIONS DIRECTOR

CHIEF EXPERIENCE
OFFICER

CHIEF MARKETING
OFFICER

VP FINANCE

VP OF CUSTOMER
SUCCESS

VP PRODUCT & SALES

CUSTOMER SUCCESS & EXPERIENCE-FOCUSED ROLES

HEAD OF CUSTOMER
EXPERIENCE

DIRECTOR OF
CUSTOMER SUCCESS

CUSTOMER
ENGAGEMENT MANAGER

CLIENT SUCCESS
LEAD/HEAD

CUSTOMER ADVOCACY
MANAGER

CUSTOMER RETENTION
SPECIALIST

CUSTOMER INSIGHTS
ANALYST

SERVICE DELIVERY
TRANSFORMATION LEAD

HEAD USER
EXPERIENCE

HEAD OF
COMMUNICATION

HEAD OF CUSTOMER
INSIGHTS & ANALYTICS

HEAD MULTICHANNEL
MARKETING

HEAD OF BRANDING &
PERSONALIZATION

HEAD OF CUSTOMER
ENGAGEMENT TECH

CROSS-FUNCTIONAL ROLES

PRODUCT MANAGER –
CUSTOMER ENABLEMENT

DIGITAL TRANSFORMATION
MANAGER

CRM & LOYALTY PROGRAM
LEAD

HEAD OF ONBOARDING
& ADOPTION

REVENUE ENABLEMENT
MANAGER

SUPPORT & SUCCESS
INTEGRATION LEAD

Break the cycle

Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.

Collaborate

Take advantage of this rare opportunity to build lasting connections within your community of C-suite customer leader peers.

Pave the way for growth

Share ideas, solve challenging problems, and trade perspectives with fellow C-suite leaders to strategize for future, sustainable growth.

Join the summit & discover how to...

Participating Industries

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